What Wave Customers Say About Us
Customer Reviews
What our customers
say about us.
Genuine reviews from Trustpilot, Google, and Reviews.io — collected over years of crafting jewellery people love.
Trustpilot
3.2
★★★☆☆
44 reviews
Reviews.io
5.0
★★★★★
1 review
Overall
4.1
★★★★☆
45 reviews
Filter:
Trustpilot
★★★★★
We bought my engagement ring and both wedding rings from Wave. Highly recommended!
Engagement rings
Trustpilot
★★★★★
The best bespoke jeweller. We have had two platinum diamond rings designed and made by Wave and numerous other locally made jewellery. All are so beautiful, elegant and admired by many.
Bespoke
Trustpilot
★★★★★
WAVE designed and crafted the most beautiful joint engagement and wedding ring for me. Nothing is ever a problem to this team — we are totally WAVE converts!
Engagement rings
Trustpilot
★★★★★
We had a very sentimental ring repaired and refurbished by Wave this week. Most places were quoting two weeks and said they would need to send it away — Wave dealt with it in house in two days, for less than expected. Professional, quick and did a great job.
Service
Trustpilot
★★★★★
In this day and age when we seem all too keen to complain, I make a point of leaving positive feedback when it is due. The way it was handled by the staff at Wave was nothing short of exceptional. This is a shop offering service as it should be — polite, courteous, delivering on their promise.
Service
Trustpilot
★★★★★
I placed my order and was told the earrings may not arrive until after Christmas as they were handmade. To my delight they were dispatched within two weeks and delivered next working day. Beautifully gift-wrapped and even included a beautiful handwritten card. I will definitely order again.
Delivery
Trustpilot
★★★★★
I have been a customer of Wave Jewellery for a few years now and I am always impressed with the variety of jewellery and superb quality. I was very impressed with the prompt delivery and beautiful way the jewellery was presented and packaged. I will remain a customer for some time to come.
Service
Trustpilot
★★★★★
Ordering from Holland, and surprisingly free shipment — that's even hard within my own country! Do not doubt to get in touch with them when you have questions. They reply clearly and fast. When I didn't know how to trace my parcel they did it for me and notified me immediately.
Delivery
Trustpilot
★★★★★
I asked Wave to make me a silver cuff based on an old pewter one I used to have. I only had photos of me wearing it — not easy — but they rose to the occasion. Lots of measurements were made, a jeweller was found, and the result was wonderful.
Bespoke
Trustpilot
★★★★★
I have been a long-time purchaser at Wave via the Manchester store and most recently the website. I have nothing but good words to say about the help and customer care in store and online. The products speak for themselves and are wonderful.
Service
Trustpilot
★★★★★
The earrings I bought from here are still looking great five years after I bought them — they are my favourite and I will one day be back for more of your wonderful jewellery.
Quality
Reviews.io
★★★★★
Great service from Paul and the team.
Service
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